VOICE WITH FOLLOW-UP

Voice AI
Assisted calls that record reasons for contact, agreements, and next steps.

We define scripts, contact windows, consent, transfers, and summaries for eligible voice scenarios.

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THE CHALLENGE

A clear process starts with understanding the problem.

Teams lose details when the outcome of a call does not reach the sales record.

SCI / VOICE-AI

We define scripts, contact windows, consent, transfers, and summaries for eligible voice scenarios.

CAPABILITIES

Configure what your team actually needs.

Scope is defined during implementation and depends on authorized accounts and channels.

01

Scripts by intent

Consistent records

02

Transfer to a person

Better continuity between shifts

03

Summary and classification

Visibility into reasons for contact

04

Quality review

OPERATIONAL FLOW

From the signal to action.

A specific sequence for defining owners, controls and reports.

  1. 01Permitted call
  2. 02Identification
  3. 03Conversation
  4. 04Transfer
  5. 05Summary

COMMERCIAL VISIBILITY

Your team sees what comes next.

The illustrative interface shows how the stages connect for voice ai. Actual records and metrics depend on authorized information.

  • Consistent records
  • Better continuity between shifts
  • Visibility into reasons for contact
Design this solution
SCI / Voice AI
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CONCEPTUAL VIEW

Voice AI

Assisted calls that record reasons for contact, agreements, and next steps.

01Permitted call
02Identification
03Conversation
04Transfer
05Summary
Components of this solution

Scripts by intent

Transfer to a person

Summary and classification

Illustrative interface · No client data

APPLICATIONS

Two specific situations.

Configuration examples, without attributing undocumented results to clients.

01

Confirm an appointment that was requested.

Stages, messages and responsibilities are adapted to the client's operation.

02

Receive service inquiries outside working hours.

Stages, messages and responsibilities are adapted to the client's operation.

POSSIBLE CONNECTIONS

Connect the work you already do.

Compatible telephonySCICalendarsWebhooks

Each integration is activated only after checking accounts, permissions, costs and provider compatibility.

See the integration architecture

FREQUENTLY ASKED QUESTIONS

Before getting started.

Can outbound calls be made?

This depends on the country, provider, consent, and channel rules; it is validated before activation.

Are calls recorded?

Only when the configuration and applicable disclosure obligations allow it.

KEEP EXPLORING

LET'S TALK

Your next step starts with a conversation.